FREQUENTLY ASKED QUESTIONS

The preferred meeting place is in the town of Paia at “Lower Paia Park” – 28 Hana Highway, Paia, Hawaii 96779 *

*The meeting location may vary depending on weather, route, or other logistics. Your guide will contact you the day before to confirm the meeting location.

Generally tours begin at 8:30 am but we are flexible on timing and can accommodate other start times if our guests prefer.

Foodies! We love you guys! There are so many delicious food options along the way.  From fresh out-of-the-oven banana bread to local exotic and tropical fruits, roadside bbq, thai food, fish fresh from Hana harbor, and the list goes on.  Don’t be alarmed if your guide stops the van, climbs a tree, and brings back delicious things to enjoy!*

*True story. Click here.

Towels, sunscreen, beach chairs, drinking water, bug spray, first-aid, snacks, luxury transportation, snorkel gear (by request).

Bring spending cash, camera, bathing suits, change of clothes, and water shoes (or shoes you don’t mind getting wet and muddy).

At no time will you be expected to do anything that you don’t wish to do. If your guide believes you are capable of safely accomplishing something, they will encourage you to do so, but at no time will you be required to do anything you don’t feel comfortable with. Likewise, we love seeing people surprise themselves with trying new things, however, if your guide deems something too risky for your ability level, you must respect that decision. Each and every tour is made in accordance with the client’s ability level and interests.

Tours are offered 5 days a week, Monday – Friday, and can be booked online up to 48 hours* before the tour. Tours are on a first come/first serve basis, and we only offer one tour per day so if you have a day in mind, the sooner you book the better!

*If you wish to go within 48 hours of the current time please call or text us to book.

No, all tours are completely private and exclusive to you and your group.

All cancellation are subject to a $100 cancellation fee if made before 72 hours of the tour start time. Cancellations made within 48 hours of tour start time will not receive a refund, they will, however, be granted a credit with us for 1/2 of the total paid for any future tours.

We can accommodate parties of up to thirteen in two separate vans, however, we do not allow other vehicles to follow or “tag along”. Every guest must sign a waiver and pay the tour fee, regardless of what vehicle they are in.

If additional guests show up that do not have reservations we will do our best to accommodate out of aloha, but we are under no obligation to do so. Additional last-minute guests (if accepted by the guide) will be charged full price (note they are NOT eligible for any promotional deals the primary reservation holder may have) and asked to sign waivers to (regardless of what vehicles they ride in). In short, please notify us with as much advance notice as possible if your group size changes and we will do all we can to make it work, but expect to pay in full for additional guests.

No, children and adults are priced the same.

Yes we do, it is an additional $250 (total) for this service.

These tours do entail a lot of driving time but we stop frequently and do our best break up the driving time with time spent adventuring.